- All of our products are made from machine washable products. We recommend always washing below 30 degrees and do not tumble dry any of our products. When air drying, ensure products are in a warm environment as cold air can cause patches on fabrics such as wax cotton.

- Washing on a high temperature or tumble drying may cause your product to shrink, we will not be liable for any damage caused by washing your product without following our instructions.

- We do not recommend ironing your products, particularly items that are made from man-made fabrics such as polyester (eg. fleece jumpers). Should you need to iron a product, always use a piece of cotton or iron-able fabric between the product and your iron.

- When washing harnesses, collars or products with any hardware, we recommend using a small bag to protect your machine from buckles hitting the drum.

- No product is indestructable. Please check products before use and never leave your dog unattended wearing or using any product. It is the customer's responsibility to ensure products fit correctly before using them.

- We cannot replace or repair products that are damaged by misuse or from water/unsafe storage. Products that contain metal, such as collars, harnesses and leads, may not withstand being left wet for long periods please ensure all products are always stored indoors and out of direct sunlight.